Delivery & Return Terms

Digital Service Delivery

PatiLearn premium subscription is a digital service. After your payment is successfully completed, your account becomes active with premium features instantly.

Activation Process

• Payment confirmation: Instant
• Account activation: 1-2 minutes
• Email notification: Within 5 minutes

Technical Issues

If your account is not active after payment, please contact our support team within 24 hours.

Legal Regulation

According to Article 15 of the Consumer Protection Law No. 6502, there is no right of withdrawal for digital content and services. Once you purchase a premium subscription, refunds are not available.

Subscription Cancellation

• You can cancel your subscription at any time
• Cancellation is effective from the next billing period
• You can continue to use the service until the end of the current period
• Cancellation can be done from account settings

Special Cases

In case of technical failure or service interruption that prevents service usage, your subscription period will be extended for the affected time.

Payment Methods

• Credit card (Visa, Mastercard, American Express)
• Debit card
• Secure payment with Iyzico

Billing Periods

• Monthly subscription: Same date every month
• Annual subscription: Same date every year
• Invoice sent by email

Payment Failure

If payment fails, your account will be suspended. If payment is not made within 7 days, the account will be closed.